社會影響力評估 Social Return on Investment

近年氣候變遷加劇，資源過度耗損的情況下，環保議題儼然成為重要的課題。自1990年證嚴法師提到「用鼓掌的雙手做環保」，慈濟便開啟了推動環保、守護大地的信願行。三十多年來設立環保站、投入資源回收事業，推動循環經濟。另也致力於環境教育，推廣理念也培育環教師資。希望建立人與土地、人與自然、人與人的友善和諧關係。 Environmental issues have become critical as climate change has intensified and resources have been increasingly depleted in recent years. In 1990, Master Cheng Yen proposed “protecting the environment with our own two hands,” which grew into Tzu Chi’s commitment to safeguarding the earth. We have set up environmental protection stations, invested in resource recycling, and promoted a circular economy for over 30 years. We are also committed to environmental education, concept promotion, and the development of environmental teachers. We aim to create a friendly and harmonious relationship between people and nature and between individual people.

1990年資源分類回收觀念尚未普遍時，慈濟已經設立環保站，開始宣導並推動資源回收。環保站為慈濟社區道場之一，大部分皆由社區民眾無償提供，為集中資源回收物的場所，也開放給大眾了解慈濟、了解環保、進而力行環保。截止2021年底，臺灣環保站共計269個，已領證的環保志工超過9萬人。而由1992年至2021年，歷年回收總重量高達2,464,904公噸，換算後減碳效益為3,061,986公噸二氧化碳當量，相當於7873座大安森林公園每年的碳吸收量。 Tzu Chi had already established an environmental protection station in the 1990s to promote resource recycling when the resource sorting and recycling concept was not yet popular. The environmental protection station is one of the community domains and is mostly provided free of charge by the community members. It is used to collect resources and recycled materials, and is open to the public to allow people to learn about Tzu Chi’s mission of environmental protection and take action to protect the environment. As of the end of 2021, there were a total of 269 environmental protection stations and over 90,000 certified environmental volunteers in Taiwan. The total weight of recycled materials from 1992 to 2021 reached 2,464,904 metric tons. It has been converted to 3,061,986 metric tons of carbon reduction benefit, equivalent to the annual carbon absorption of 7,873 Daan Forest Parks.

1. 【100年度各材質廢容器回收減碳效益之上限值】採用環保署於100年公布「應回收容器列管範圍與課費制度專案工作計畫書」之數值。 [The upper limit of the carbon reduction benefit of recycling waste containers of various materials in 2021] has adopted the values provided by the 2021 “List of Recyclable Containers and Fee System Project Work Plan.”
2. 【廢容器回收再利用之減碳效益計算成果】GWP值採用生命週期評估軟體Simapro7.3.2及使用IPCC2007第四次評估報告。 The GWP value of the [Waste Container Recycling Carbon Reduction Benefit Calculation Results] was adopted using the life cycle assessment software Simapro 7.3.2 and the fourth assessment report of IPCC 2007.

環保志業七大功能         7 Major Functions of Tzu Chi’s Environmental Protection Mission        

透過這樣的服務專案結合，讓環保站除了帶來實際的環境效益，也讓對應到我們「老來三好 -- 經驗豐富好、健康長壽好、走入社會當志工更好」方案的理念，鼓勵長者社會參與，投入社區多元服務與活動、促進健康，降低社會醫療成本與負擔。2021年全台血壓量測118站，累計血壓量測逾9萬筆，全台輔具借用可觸及20,064戶次。而另一方面這樣的模式也將資源回收從對「大地」的守護，衍生出對「人」的關心。這些環保站把社區的資源網絡串連起來，成為左鄰右舍需求通報站，若有發現社區間有經濟、醫療等需求的家庭，將提列需求並予以援助。 This service project combination enables the environmental protection stations to create tangible environmental benefits while promoting the three desirable qualities of a senior citizen: a lifetime of experience, good health, and the willingness to volunteer and share. The project encourages the elderly to partake in community services and activities, promotes health in the elderly population, and reduces medical costs and burdens. In 2021, there were 118 blood pressure measurement stations in Taiwan, with over 90,000 blood pressure measurements taken, and assistive devices loaned in Taiwan have reached 20,064 households. This model has also extended the purpose of recycling from protecting the earth to caring for its people. These environmental protection stations connect the resource network of the community to become the notification station for neighbors in need. Any family in the community with financial or medical needs may list their needs and receive assistance.

社會影響力評估︰慈濟環保志業         Social Impact Assessment: Tzu Chi Environmental Protection Career        

為評估該專案的效益，我們藉由系統化且科學化的「社會投資報酬率」(SROI)來評估慈濟環保志業所發揮的社會影響力，將專案成效量化成數字，讓慈濟與社會溝通有了共通語言。我們依據各公益關注者之參與程度與重要性以及特性，總共區分出四類公益關注者： We used the systematic and scientific “Social Return on Investment” (SROI) method to evaluate the social impact of Tzu Chi’s environmental protection mission and its projects’ performance. The goal is to quantify the projects’ results and allow Tzu Chi to communicate with the community through a common language. We distinguished four types of public welfare stakeholders according to the degree of participation, importance, and characteristics as follows:

環保志業效益評估         Environmental Protection Career Benefit Assessment        

若考慮志工付出的時間成本（以當年最低時薪來估算），慈濟環保志業的公益活動總體SROI值為6.3，意即針對慈濟環保志業所投入的1塊錢成本，將產生6.3元的社會影響力；且環保志工大愛、無償投入，其效益可達152.7元。 The SROI of environmental protection volunteers are 152.7. (Volunteers provide free services out of pure kindness.) Considering the time cost of volunteers (estimated by the minimum hourly wage at the time), the overall SROI value of Tzu Chi’s environmental protection charity activities is 6.3. This means NTD$1.0 invested in Tzu Chi’s environmental protection cause would generate NTD$6.3 in social influence.

慈濟環保志業專案呈現多元的影響力：全台各地環保站的志工是直接執行核心業務的群體，於各社區間串起救援網絡的同時，也提升環保站志工的團體認同及歸屬感、提升家庭關係、改變對長者既有認知等社會面向的效益；全台近乎30處的輔具租借平台，也讓受助的年長者或是失能者提升其生活品質；此外，專案經由回收達成環境層面的減碳效益也不容小覷。 Tzu Chi’s environmental protection projects have diverse effects: Volunteers at environmental protection stations throughout Taiwan directly perform the core operations. While establishing rescue networks among the communities, the operations also enhance the sense of identity and belonging in the volunteers at the environmental protection stations, strengthen family relationships, improve the existing knowledge of the elderly, and create other social benefits. There are nearly 30 assistive device rental platforms in Taiwan aimed at helping the elderly or disabled to improve their quality of life. And we should never underestimate the environmental benefits of carbon reduction through recycling.

透過分析結果，我們了解到整體環保志業對於志工以至於社區，帶來莫大的改變與影響，未來將針對計算出之成果，持續衡量、管理並創造極大化價值的利基，並已取得英國Social Value UK外部認證。 The analysis results indicate that our overall environmental protection effort have had a great impact on both individual volunteers and wider communities. We will continue to analyze, manage, and create niches to maximize value based on the analysis results. Tzu Chi Foundation has obtain the British Social Value UK certification.